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Returning to work through translating your caregiver skills to Professional Setting with Microsoft's Jhansi Reddy

ABOUT THIS EPISODE

Jhansi was out of workforce for 10 years and returned to the industry at Microsoft. She is a passionate Program Manager Architect with a successful track record of delivering highly available, resilient and scalable cloud services that can be leveraged to build products to empower millions of users. She works for CSE division at Microsoft. CSE is a global engineering organization at Microsoft that works directly with the largest companies and not-for-profits in the world to tackle their most significant technical challenges. Her role within the Commercial Software Engineering team (CSE) enables her to work with a breadth of industry scenarios to solve real world customer problems, side-by-side with the customer, and then use these solutions and knowledge to benefit all our customers . She applies her expertise with understanding customer scenarios and working with Development teams to offer the best possible solution. She co-develop with the customers to create a combination of products and solutions to best suit their needs.

Through this episode, she emphasizes about the importance to translate your caregiver skills to professional skills and takes us a journey on how to land a job at Microsoft after 10 years of gap.



Every one, my name is no bonita day andyou are listening to an other episode of the return. This podcast, withnabanna from the non profit initiative, return ships that are, we have peopleto return to work after gap in career. Through this podcast we amplify voicesof people who have successfully returned to work today. Our specialguest is chancy reddy, who had a gap in careers almost ten years and was ableto return to work to microsoft. So, let's see it from jussi. Thank you for having me in a part i wotfind youre and how i ontroo icing manager i like to of itinereyears, and my journey has been even interesting. I would say i was born inthe yeah. I e m, a e n. I a m a t, a i finish, my tithn. I started working inthe ada. As a some engineer. I will her to hapes day. I do it in to a companyav, also in a subside happen, but almost nine years and then, as amydecided to be locate yeah yeah, i tasnim job i weeks at the time the weanin i for seven years, and i've been after that istarted gain the whole, how to come back to work, and i had an interestingjourney. I've been a watching part time. I also and a community coles. I i think i ndividualdecided that i want to do to an a tech company. That's why i startdown in a bisons like you mention salespeople. Yes, i was a looking atthe genain, a sucker i coition, and then after that i begin roamers a go. Igo to a different or come a isobel. We work with them and, as you has towers,i rely study, your customers and the technology projects, but that's when myjourney that that is totally awesome. I mean that is too incredible. To knowthat you know you are a microsoft. You have been actively you know beinginvolved with the technology for us that you mention. So i wanted to askyou that, like what i guess led you to like the cited at us really specificthing that came up, that kind of universal catalyst towardsreturning to ward yeah as a great question, and i believeso after he took a brain and the son, i think a game. Is that o? No, i mindgesinde an i wanted to spend some time to be them and then be active life.Doing that faith i did once they started ingup and be independent. Wealso had a couple of father lifestyle changes in a family. My husband who wasi that i working for time he decided to quit an e ta. You is small pates. Thereare a couple of o whin. You know it changes in life that happen and that'swhen i need part o o o o getting back to work a time ye as awesome. So whenyou did decide to come back what what...

...were you like struggles on the top ofyour head? That you can think of that you faced in your job search journey is, and the situation was very verydifferent at that time, compared to how many is now not that many on an ass inthe way o, especially for regular shapes, are the long cheer at that time. To be honest, i didn't even know it tostart right and and as the kind of amazing minoa guy ward, i thought wasthe rest. Tion wi me to something partition that i especially technology is that is so active. Something hard. May i in thechildren are, i should be able to do some good workand then be back home. We take him back from school because you no, we have allthis. I offer cool activity, a lot o, and so that was one of the parting isomething or so that's when i actually ran into open position for instructorat a community college, and that seems like a project it i in the cool like amenteries. That's when i went ed up like put that job and and they werehaving to be a go graver trying to live on and a having that experience, ire.How i you know, i i had a very good experience. Teaching me gone, cogetwent on actually almost cote years. I w page part time in over communitycolleges in c s e sentinelle. So what did you teach in those colleges? So i seven as a nidanas what eating he i'm sure that,like that in time, teaching would have helped you so much during theirinterviews. So when you did want to come back to work after that campingcareer, did you see huge difference in interviewing as worse? If you were inthat role continuously, do you think the questions were different or it wasa kind of the same tsemah in the software industry, especially for agorani type of moses? You know they arteta. You know ate structures, alterthem specific questions and pain. The interested in your heartprocess when you re a goin make copestones, and you know yes, i towrite and cold and you in accese writ it all. Be titian pacifity on her it.You understand how i tection given space as trans. In that a is not thatmuch different. I require some prepotion i can that like so i tenespe're not in touch with that on how a it is sucking out, t is on, and iwas i was au yeah i mean i would recommend listeners to look at someresources like lead cold. If you are specifically applying for programminpositions and you can even just go on youtube and serge leaders such an ongardens, and there are so many videos if a nutamut for free- and you canlearn completely the entire procedure from graphs to pease to a as to bedestructors to leglise to all the...

...sudden she mentioned as well moving onlike so, what do you think are some of the resources that, like we rally liketo doubt in your process of returning to work and davis, going comes to yourmind that help hugely easier that can oly experience i want to think about issomething that i want to do a lot of time. Inerit it. I take a break etherto do. Take care of aging pain or contions are one o an you come backwith it ess right to esse, something that i i passionate about her that i ito the opportunity, can change your connection and get you to somethingthat you are passionate. I also i can be aration and also in about a forthin.It might be for opportunities now for part position, see they don't maybewant be easy to something part time and even salonta into a finetooth same e ina profession, a aetatem or something else, a thing, a tall escuse them it,but in a a e i o you i, on the eve o i lie at reaesoncousin like poses at working of so at that i like i said i was geneseo,not that many online options are been little, so i think the fiesso in acouple of classic communitycollege classes, in, like you mentioned engorgein touch in text, was eating ly helpful. So i was a being in touch with the technology i program, as are as packages thatdefinitely i also, even though i as have not, i o lord of other, a ization ageing. You think that to all the sinthat i that process either it can be in the person of king, he orderin of timemanagement, project manager, an kin skills, they're all ten important to asin at the r. I think a fall of question that comesto my mind and i'm sure some of our listeners are already thinking of it ishow do you translate the skills or the you talked about taking apart tiros,and if there is something that is not really relevant to the job that you areapplying for? How do you like translate the scees on? How do you present yourseated, for that is definitely, i think i agatha you present you a rate, someof the skis that you had friuti the job to is a big case for as i an not a your brainexample in project management right. So by that you know why i a at an i w e. I kid school a so...

...microsoft. I those are some text e, notin a, but they want some text case at intention is so i think it just keepingcarlota the king that the? U a wire that causes to the parties and bringingthat to the tea, i think was somewhat you just describe.What i'm hearing is, like you really utilizing all thesetechnological jobs and even the fear in a job role which doesn't whitist, isn'tlike huge technotics focus, but i think almost all shops currently utilizes,like text skills like you, have to no mind to soft office or wogle, some sortof these resources that are ridete across all of the jobs that are daytoday, so basically learning them. Even if you are like do a small job wereutilize women learning that would help you love me, the owaetsei there are, as you know, theywill be portian easily won, o that a pate panighet, those in a right yeah. Absolutely, i think youbring up such such an important point and play you know in every interview,theres like a technical side, but is also bisebi. Where didn't ask you about,you know, like tell me about a time: did you had a conflict with theemployer? Tell me about a time that you feel. I think these are very normalquestions and we often overlook while preparing for my interviews. So i thinklisteners like an excellent point, chassy brought up, is like make sure that you will translate thechallenges of your life into the sort of behavioral skill, while theinterviews the interpersonal skills, and i think that will really help youstand out as compared to any other cannady, absolutely all right up. So my nextarea that i want to ask you is like like now that you've talked aboutenjoining a little word and we have talked about like all the things thatwe use. I was to noaeta about you journey microsoft like now the factthat we have been in the company for so long, like, i think so, an list iinterested in program management in technology pronomico, the eel which anlike is there in the major projects that you have worked all on anythingthat you want to call out of your journey. The happy to an that, i i eoin microsoft erdogan, i think seewitie that point your being interested in you know, teaching a technology andi'm learning in your i o be here. I delane person a mikontalo platforms.These are like our hard practice that this is that a poverissima training andcertification platforms, so that i worked on that almost for a three yearsas i is something developer asal. You know i was a you know, independentcontributor in that project, and then after some time i began to notice thati mean as enjoy you having the whole perspective on theproject and and also all having a vision for the project and how i canmake a difference and bring new...

...features and prioli e those beaches andhow work can effectively work across the various organizations and vegas esand also with the customers. So they kind of got me thinking, and then imade a speech to be a our program manager in the same of organization. Soi also talk about this in in my love. Ever i was with the process. I asked mymental person advice and the advice that i got is that you know if you wantto change something change. Do we make too many changes at once? Don't changethe team, don't change your role all at the same time, so i decided to justchange the roll and not the king, so within the same team, when there was anopportunity to apply for a program, allegement position i applied, and theni started working at the pm in the ct and then once i started. I never lookbad because i knew that is what i wanted to do being a pm, i'm kind oflooking off at the posen pieces together and having a vision for theproper in a project, a product and kind of see that i cocui was as a you know,a big satisfaction for me and then two years ago i i you can like sofie switchto other go a commision of tent. Will we work with to record eve, strategicmicrosoft, customer on their journey and be actually cold with our customersand we ping technology and solutions to our customers in that process? And it'sbeen a teting, but ever very positive experience, i'm like so glad to hearabout you june and i think something that really is elated with the s like,don't make too many changes at the same time like change. One thing like iabsolutely stand by that, so i'm very curious, like i am pretty sure ilisteners who are specially dosin product management for somebody who istrying to return to world like now the fact that you have kind of covered hisentire journey and there's something that you would want listers to do forspecifically for people who are trying to get into product management. Theynot a several things so that i can a electee is that you know casein paction,product managers and see you know what they do when the day do they be thisright program management, product management, project management? Theyare kind of slitty, different favors. It also depends on, and the company atthe each company has their own throut and responsibilities. For these also, ithink just talking to a few gos to be what you think is citivans ment, thatproperat management is what it is right. So i think that is a very good stratipoint is to not to people so are really doing. It then also a very cork to themor to internet search thine disclose that are needed for this job. I wouldbe community on now having very good communications cause. You know how yougenerate clarity. How do you do prioritization and feature you needlike a maybe product, boner certification program? You understandthe age processes. I know you also have like a good technology back on if youwant to be a typical program manager. So i just again i just like any otherjob e or any other killer move. He takes stop at what is you have and thenyou also has his is co gat. You know this is what i have what i need to wirethe new skills and you go about doing that and and in the process also nemoregrope. I dote fucos were already in my job. I think these are legs.Exceptionally, like valuable knowledge, i definitely agree that it's very, veryimportant to know about agin processes or water for model or whatever thecompany is bascally using at that point...

...and then being able to scope that beingable to see the product into and work with, customers, and these are very,very important scares that you do need to have when you're trying to get intoproductive program management so sticking to that particular a bath. Nowthat we have a product lecito chips to at ark, which basically plays down toyou, the entire steps of returning to work right from the part that you knowyou are in your kitchen, you're thinking about. Turning to ward, allthe way to like em paring you to basically ater to or so how do youthink something like this would have helped you your journey when you werejust starting off? Yes, i at a look at letans that are, and i see the wealthof information that is there in the vinegar, and i would have really youknow- had really good experience. If i hadsomething like that, when i was looking right, i really like the enlisting ofall the companies that have an internship programs. It was really goodto see the the chatelat of them and how do you contact those cos and at theother thing that i like, i was mentioning his sense of community right,like you can meat other hopes and you can go on this journey together, readyto want this to go like a low, melons brosses. We want to really aneti otherpos were in a similar board and you can exchange information. You can have likea mayo on these things with them and an see what is working and what is notworking, i think doing it. Coatin makes it be bit easier and i an more funrather than doing each other. I can of i would say in a hard hard way, becausei was kind of trying it out all by myself, but having the community andconnections and also some guidance as all a track that you have put togetherand er. How do you start? There was no track for me right. I had to put my owntrack for i so yeah having something like that. I tinsel yeah i like i havebe like talking to so many people were ben trying to return to work and ithink the because horrify they feel like. Where do i start? You know, ithink it's like just like pushing me with the right direction and gettingthe ball ruling. I think like just having that all the things lay down inone place, at least the use our starting point, and then you canbasically dig deeper into where do you need more help on what do you, yemen orpen? It coaches, if you mean dreaming or if you just want to connect, likeyou said with other people like retentis at all, has all of those right now on the website, so yeah. Iflisteners, if you're listening listening to us for the first timetoday, go ahead and check out this subside conduct, a bebe on townshipsare told, which also has a free course, as a podcast has a fore arm to connectwith other people and bunch of ifurin things that you need to return to workall right jesse. I want to ask you for a question for you jule, and youmentioned about wrapping he skills of what you do in the gap and mapping intointerviews. Are there specific scares you felt like you living at hope thatyou could do it. We call it in to at work okay to just to planifrons. Take ialkino, or some are skill. I just went i in general, any skill that you feellike why you with your family, are you taking care of your family? Are theythinking anything that that you dave back home that you feel like you willutilize it scale? It could be like a wee will scale. It could be a possiblycould be risin that now you see that it is really useful at one that it's avery good question. I actually, i think there are a lot of skills that i i know.While i was at home that i i develop, you know whether it is organizationwill comes to my mind idea in a to manchinel, and then you know theiractivities and o, and you know all the...

...other, like a high school organizationthat you have to do. It definitely transcend the organization that youhave to do at work right. So there are so many tasks that you need to do. Howdo you organize keep track of them? What is done? What is not and what isthe hypaepa biters? I think there's one one place where i seen a lot of cocorrelation and then the second one is also patient. I you do it. Have you dothe a a lot of patiens dealing with the with the kids and you staying home, andyou know all tis in the trisagion of all those pages and youdoing devot of patience in that process, and that can be very useful because youcan kind of you know have like a empathy towards others, and you canunderstand. You know different working styles of people, the as personalities,so there is a lot of translation on a our skills that are not technical thathappen in our homes that fascinated world. I am sure that you know likethis. Having sentire brain must have been like really transformative andalthough a lot of people you know like, oh, i got to have this breaking coo. Ipersonally believe that having them bran, you know, like you mentioned,like all these skills that you can. You know develop at home that is directlyuseful at world and then even like a n, you mentioned back in your conversationthat you are having the time to think and basically going up to the careeryou want. I think, having done thinking time also definitely has i'm sure hasbeen helpful, just yeah i want before i wrap up theconversation i want to know. If how do listeners get in touch with you if theyhave any questions about program management over micro softer about yourjourney and microsoft? Yeah? Yes, definitely i can look upon litenand john c ready, ghansi, aud right riano should be able to find me- and idid sounds great yeah titis was such an excellent conversation. I think we gotso many good tapes and you so an chassee coming on a podcast and you arebasically taking us to your journey. It has been such a great experiencetalking to you and just learning about how you can we translate the scalesthat you do have how you can get into different rules and of food currentlyand then basically, slowly transfered, to return into word or been you talkingabout your program management, like all the skills that we use. Ithink all of those information was extremely extremely useful and i'm surethat listeners who are listening to this definitely this was a huge, hugeshale towards moving towards program and istic. Thank you everybody forlistening to us today. We would continue to do more of mo of bigpodcasts, so if you're interested in coming and speaking at a podcast e freeto messages on returns, ips don't or got just go on a pisla, but a de a o atleast boo studentes are in to thank you bye. Thank you. Everybody to oberon a.

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